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Internet Services

NEOnet’s Internet Service is a comprehensive solution for the connectivity needs of any non-profit or K-12 entity. Our knowledgeable team offers a highly available service with the support and monitoring our customers needs in today’s fast-paced world of technology. We are committed to promptly responding to your technology questions and service needs so that you can focus on your job. NEOnetā€™s redundant and highly available network is a cornerstone of our support you deserve.

Service Features

  • Access to NEOnetā€™s highly experienced staff to assist with installation, provide support and help with troubleshooting issues
  • A dedicated circuit connecting our customers to ourĀ  highly redundant network at both the primary site and the disaster recovery site
  • Two different Internet Service Providers at two different data centers
  • Instant fail over to redundant services in the event of a service disruption at either data center
  • All needed equipment and maintenance to provide the service is included
  • DNS and DHCP
  • Distributed Denial of Service Protection
  • Advanced firewall services
  • 24-hour connectivity monitoring

Optional Features

The following optional services complement NEOnetā€™s internet service to provide a complete and comprehensive solution:
  • CIPA compliant Internet content filtering
    • Google integration
    • Distributed administration to the school
    • User-based policies and reporting
  • Connectivity subsidy dollars for Kā€“12 customers
  • Redundant point-to-point circuit connectivity
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If you are unable to login, and password reset did not help, please create a helpdesk ticket via email or phone (330.926.3900).